General Terms and Conditions for Internet Sales

Our business enterprise Wolfgang Krause, department MoSysReal, respectively only referred to as MoSysReal, is owner and operator of this website and is based in:
Wellingsbüttler Weg 178
22391 Hamburg
These terms and conditions – as may be amended from time to time – apply to all our deliverables directly or indirectly (through distributors) made available online, by email or by telephone.
By booking our goods you agree to these General Terms and Conditions, which are hereinafter described.
Offered Materials
When rendering our services, the information that we disclose is based on the information provided to us by the suppliers.
Although we will use reasonable skill and care we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (e.g. due to any partial breakdown or maintenance of our website), inaccurate, misleading or untrue information or non-delivery of information.
MoSysReal shall not be held liable for delays in the availability of the deliverables, if that are delays due to circumstances beyond their control, notably in case of an accident, modification of regulation, force majeure, strikes, etc.
In such circumstances, MoSysReal will do their best to make available to the customer a deliverable of equal quality according to availability at the dealer.
The customers are the sole judge of their ability to use the materials. The customer attests to be able to use the materials and pledges to use it cautiously, at no risk for third parties in accordance to the regulations in force.
All prices are displayed including VAT and all other taxes (subject to change of such taxes), unless stated differently on our website or the confirmation email.
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.
MoSysReal uses high ethical standards and respects your privacy.
Save for disclosures required by law in any relevant jurisdiction e.g. of your name, email address and your credit card details for completing your booking, we will not disclose your personal information to third parties without your consent.
However, we reserve the right to disclose your personal information to our affiliated (group) companies (in and outside the European Union),
including our and our affiliated (group) companies' employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform our service (including customer services and internal [audit/compliance] investigation) to and for the benefit of you.
Please have a look at the general section About Data Privacy for further information.
Credit card Payment
Customers can pay their goods directly online by credit card - Visa, Eurocard or MasterCard -.
They are then required to enter their cards' 16-digit number and expiry date. It is imperative that the customer's bank card expiration date is at least 2 months after the date on which the order is validated on the site. The card number and expiration date are encrypted and transmitted in secure format (SSL).
Financial costs (bank charges in connection with the exchange rate, banking commissions, …) that may be tied to payments by credit/debit card will remain the customers' responsibility.
Once validated by the customer on our Website, the order will be placed, subject to the acceptance of the bank card network. In the event of a refusal from the central bank card network, we will cancel the order.
In the event that your credit card company or bank charges the deductible from you because of unauthorized transactions resulting from a reservation made on our website, we will pay you this deductible, up to an aggregate amount of EUR 50.
In order to indemnify you, you first have to report this fraud verifiably to your credit card provider. This indemnification only applies to credit card reservations made using the secure server and the unauthorised use of your credit card resulted through our default or negligence and through no fault of your own.
Further Payment Methods
Payment by bank transfer:
The bank account number appears in the order confirmation. After the amount is transferred into our bank account, we proceed to process your order. Note that the transfer - even on working days - could bring delays of a considerable amount more than 48 hours to become operative.
Payment through PayPal:
This is a secure and convenient payment method, but to operate through PayPal an account is required. This is a preferred option of businesses and individuals for sending and receiving payment through the Internet. If you still haven't signed up, you can do it here.
Payment by cash on delivery/COD:
This method of payment and dispatch is only available for materially deliveries and on the Spanish and German territories.
Subject to the limitations set out in these terms and conditions, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect of our services, up to an aggregate amount of the aggregate cost as set out in the confirmation email (whether for one event or series of connected events).
However, neither MoSysReal nor any of our directors, employees, representatives, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for:
Any injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance,
misrepresentations, tort or strict liability by or (wholly or partly) attributable to our suppliers, its representatives or affiliated companies, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
The customer has 14 days, from the order confirmation, to cancel the reservation. If this period were to end on a Saturday, Sunday or on a bank or public holiday, it shall be extended to the next working day.
Freight Costs
Freight costs are determined by the type of order placed, and chiefly by volume and weight of the items ordered, and in every instance these costs are born by the customer.
Jurisdiction - Applicable Law
These terms and conditions and the provision of our services shall be governed by and construed in accordance with German law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Hamburg, in Germany.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof.
In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.